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Success factor customer satisfaction – MMK customer survey in November 2017


Strong cooperation and a shared understanding of the supply chain are key factors for success.

We know that we can only consistently fulfil our customers’ requirements and demands to the optimum if we keep on improving constantly. In November 2017, Mayr-Melnhof Karton will start an international online customer survey to again put the quality of our products and your acceptance and satisfaction with our services to the test. 

Our primary goal is to measure your satisfaction with our services and performance and to determine where our customers see further important potential for improvement. The survey will be conducted by the independent market research institute marketmind on our behalf. As part of the survey, you will receive a questionnaire in November of this year via e-mail. We invite you to take part in the survey. Your answers will help us to gain important insights, so we can respond to your requirements even more precisely in the future. 

By way of saying thank you for your participation and help, we will provide you with an exclusive excerpt of the study with interesting and important insights into the packaging supply chain.

This and many more articles can be found in our Unfolded print magazine!


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