Dear Customer!

On Saturday, the 17th of April, a fire broke out at the Mayr-Melnhof Eerbeek cartonboard mill, Netherlands. The fire fighting measures were lasting until the next day. The investigations to find the cause of the fire started already during the weekend.

The first status about the situation of the mill is as follows:

- Board machine 1 is undamaged.
- Board machine 3 is undamaged.
- The power station is intact.
- The central stock-preparation could be saved.
- The function of the coating departments will still be checked.
- The finishing department inclusive the packing line and the raw material
   sheds are in parts damaged completely.

Dear customer, we have already tried to get in contact with you during the weekend and we sincerely assure you that we are doing our utmost to secure the cartonboard deliveries to you. Each employee and the whole MM Team will give their best day and night to maintain the service.

We will keep you informed regarding further planning and status of the reconstruction and the production start of the mill by separate written information on a regular basis.

For further information and questions about products, delivery dates, etc. please contact your local MM sales office and Mr. Dick Doeve, technical customer service manager +31 313 675 118 , e-mail dick.doeve@mm-karton.com.

You can also find information online at our mm-coMMunity.

If you have questions regarding further publications please contact Mr. Sweerts-Sporck Tel: +43 1 50136 1180, e-mail: stephan.sweerts-sporck@mm-karton.com.

We would kindly ask you to keep supporting us in these difficult days in order to continue our fruitful cooperation in the future.

We would like to thank all staff at the Eerbeek mill and the fire brigades for the intelligent and fearless efforts and we thank God that nobody got hurt.